Page 31 [quoting Erich Fromm] "We live in a historical period characterized by a sharp discrepancy between the intellectual development of man... and his mental-emotional development, which has left him still in a state of marked narcissism with all its pathological symptoms."
Page 72 "...the modern manufacturer has to 'educate' the masses in the culture of consumption. The mass production of commodities in ever-increasing abundance demands a mass market to absorb them."
Page 72 "In a simpler time, advertising merely called attention to the product and extolled its advantages. Now it manufactures a product of its own: the consumer, perpetually unsatisfied, restless, anxious, and bored. Its 'educates' the masses into an unappeasable appetite not only for goods but for new experiences and personal fulfillment. It upholds consumption as the answer to the age-old discontents of loneliness, sickness, weariness, lack of sexual satisfaction; at the same time it creates new forms of discontent peculiar to the modern age. It plays seductively to the malaise of industrial civilization. Is your job boring and meaningless? Is your life empty? Consumption promises to fill the aching void..."
Page 87 "Overexposure to manufactured illusions soon destroys their representational power. The illusion of reality dissolves, not in a heightened sense of reality as we might expect, but in a remarkable indifference to reality. Our sense of reality appears to rest, curiously enough, on our willingness to be taken in by the staged illusion of reality."
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There are more fascinating insights here;
http://home.comcast.net/~plutarch/Lasch.html